Terms and Conditions

1. Who we are

This website and the services presented on it belong to InForm Studio S.R.L., Tax ID (CUI) 54649423, registered with the Trade Register under no. J2026030517000, with its registered office at Str. Crinului nr. 49, fl. 1, apt. 19, Chiajna, Ilfov County, studio at Strada Soarelui nr. 26, Chiajna, Ilfov County, email contact@informstudio.ro. By using the site and booking a session, you agree to the terms below.

2. Our services

InForm Studio offers Pilates sessions and memberships (reformer with an instructor, mat and yoga, self-practice 24/7), body composition assessments and combined memberships. Descriptions, schedule and availability are those shown on the site at the time of booking.

3. Prices and payment

Prices are shown in lei and include VAT where applicable. Payment is made through the methods indicated at booking. We issue a tax document for every payment. For people who joined the launch offer as founding members, the founding price stays locked for 12 months from sign-up.

The “Bring a friend” offer. A person who brings someone new to InForm Studio gets 10% off their next payment, once a month, regardless of how many people they bring that month. Each new person gets 10% off their first payment. The discount applies to any service (session, package or membership), with a unique code, in the booking app. Instead of the discount, founding members get 4 self-practice sessions as a gift, once a month, booked in advance. New people who haven't had a body composition scan before get the scan and a follow-up scan free of charge. The first session is free once per person.

4. Bookings, cancellations and pausing

• You book a session online or at contact@informstudio.ro.
• You can cancel or reschedule a session at least 4 hours in advance, at no cost.
• You can pause your membership for up to one month a year, with notice, at no cost; founding members keep their status. For pregnancy, injury or medical reasons, the pause is extended.
• The first session is free once, for the service you choose.

5. Right of withdrawal

If you buy a membership online, you have the right to withdraw within 14 days, under Government Emergency Ordinance (OUG) 34/2014, without giving a reason. If you expressly ask us to start the service within this period and the service is fully provided, the right of withdrawal is lost; if the service is partly provided, you pay in proportion to what you used. To withdraw, write to us at contact@informstudio.ro.

6. Health and safety

Pilates is a form of movement, not a medical treatment, and does not replace a doctor's advice. If you have a condition, an injury or you are pregnant, consult your doctor before starting and tell us, so the instructor can adapt movement. You train at your own responsibility, within the guidance received from the instructor. Access to self-practice 24/7 is granted after a safety orientation and a usage agreement.

7. Liability

We work to keep the information on the site accurate and up to date, but we do not guarantee it is free of errors or interruptions. We are not liable for indirect damage resulting from the use of the site. Nothing in these terms limits liability in cases where the law does not allow it.

8. Intellectual property

The texts, images, logo and design elements on the site belong to InForm Studio or are used with permission. You may not reproduce them without our agreement.

9. Dispute resolution

For any complaint, write to us first at contact@informstudio.ro; we look for an amicable solution. If we do not reach a resolution, you can contact the National Authority for Consumer Protection (ANPC, anpc.ro), including through alternative dispute resolution (SAL). The European Commission's online dispute resolution (ODR) platform ceased operating on 20 July 2025 and can no longer be used.

10. Applicable law

These terms are governed by Romanian law. We may update them, and the version in force is the one published on this page.

Informational document, first version dated 6 July 2026, updated 25 September 2026 (end of the “Founding member” launch offer and introduction of the “Bring a friend” offer). For any question about this document, write to us at contact@informstudio.ro.